You would think that in this day and age that people would know more and be more aware of how to make things more durable and last longer. You would also think that every company’s top priority would be customer satisfaction. But ever since we had this particular make of laptop in our lives (my mums and I that is) we have had nothing but trouble.

I have no idea why we didn’t learn that from the first laptop from them which we had for only a little more than a year before it suffered the blue screen of death and never came back. The customer service up to that point was shocking to say the least. But somehow and I don’t know why, we bought another one from them and not even six months down the line the thing has died on us twice. I have no idea how I managed to fix it. I guess I’m not one for defeat, I just kept pressing the power button until it loaded a fix it program.

I am now waiting to see how long it will take for the thing to die again. Will the next time be it? When will next time be? In seconds, minutes, days, weeks a month? When you have a growing addiction to the internet, an enjoyment of writing and what have you. When you also have a project that involves writing a script and down loading a bucket load of pictures from the internet; recording audio… (That will be credited by the way) for a www.youtube.com project. It doesn’t exactly give you confidence to do it.

I remember with the first laptop. I had completed two projects one video for www.youtube.com and a photo album through http://www.jessops.com/ I was in Italy at the time with no internet access. So I had saved all my work to upload the first moment I got the chance. Fast forward to Christmas Eve 2010 I went to do some writing on my diary I was keeping of our (again mum and I) stay in Italy for the six months we were there and……nothing.

Nada, it was gone. At first we had thought it was the battery (it had been showing signs) but nope. There was nothing to be done. We had problems with that laptop before that point and as I said earlier the customer service left a lot to be desired.

No I will not be sharing the companies’ name of said laptops. As I am aware that I could very probably get into a lot of trouble for naming names. Another thing that time, in my opinion should have put to bed a long time ago.

Advertisements